Access Your Credit Card Account
Manage your account online 24 hours a day, 7 days a week, by clicking here and signing in!
 
For assistance with your account, please
contact our Customer Service Department at 1-888-711-8585.
Service hours:
Monday - Friday, 7 a.m. to 1 a.m. EST
Saturday and Sunday, 7 a.m. to midnight EST
Or write to us at:
Charter One Customer Service Department
PO Box 7092
Bridgeport, CT 06601
Payment Address:
PO Box 42010
Providence, RI 02940-2010
To redeem your Rewards Points, please
contact the Redemption Center at 1-800-921-6364.
Redemption Center Service hours:
Monday - Friday, 9 a.m. to 9 p.m. EST
Saturday and Sunday 9 a.m. to 8 p.m. EST
Or visit us online at CircleRewards.com.
To report your card lost or stolen, please
contact our Fraud Department at 1-800-443-0164.
Service hours:
24 hours a day, 7 days a week
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