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Customer Service:
Hours: 24/7
Small Business: 877-368-4444
Mail inquiries: Commercial Card, PO Box 18290, Bridgeport, CT 06601-8290
Payment Address:
By mail: PO Box 9665, Providence, RI 02940-9665
By delivery: 1 Citizens Drive, Remittance Department RTL 300, Riverside, RI 02915
To redeem Everyday Points®:
Hours: Monday-Friday 9am - 9pm EST
Saturday-Sunday 10am - 7pm EST
Phone: 888-333-7834
Web: www.CharterOneEverydayPoints.com
Small Business Assistant:
Hours: 24/7
Phone: 877-353-4444
Lost/Stolen Card:
Hours: 24/7
Phone: In the US: 800-443-0164
Outside the US: 636-722-7111
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